Return & Refund Policy
At Glamziface, we are committed to formulating high-quality skincare products that deliver real results. We hope you love our products as much as we do. However, if you need to return a product, we’re here to help.
Eligibility for Refunds & Replacements
We offer refunds or replacements in the following cases:
- You received the wrong product.
- Your product arrived damaged.
- You received an expired product.
If you experience any of the above issues, please initiate a return or replacement request within 7 days of delivery by emailing us at info@glamziface.com.
Return Process
- Request Review: Once we receive your request, our team will review it within 48 hours.
- Pickup & Return: If approved, we will arrange a reverse pickup via our courier partner.
- Inspection & Refund: After we receive and verify the returned item, we will process your refund within 24 hours.
Please note that we do not accept returns or claims after 7 days from the date of delivery.
For any questions, feel free to reach out to us at info@glamziface.com—we’re always happy to assist!
